WELCOME TO HIDDEN VALLEY CAMPGROUND & RV PARK!
We offer a secure campground in the valley and therefore we personally check all of our guests in. Please be sure to arrive before the store closes. Site numbers are tentative as we may have to adjust to accommodate longer stays & groups. We do our best to keep you in the site you booked. If you have made a reservation with a locked site feature, those sites are guaranteed.
Our booking link offers the most up-to-date information on prices as they are subject to change from time to time.
STORE HOURS:
Staffing constraints may impact store hours so please always call ahead if you are unexpectedly running late. We want to ensure a happy and successful arrival. (250) 253-1322
May
1:00 pm – 6:00 pm
Staff on call: 10:00 am to open.
June
Noon – 6:00 pm
Staff on call: 10:00 am to open.
July and August
Noon – 8:00 pm
Staff on call: 10:00 am to open.
September
Staff on call: 10:00 am to open.
QUIET TIME:
11:00 pm – 7:00 am
SITE FEES INCLUDE:
1 vehicle,
1 sleeping unit,
2 adults (18 years & older)
2 kids (17 years & younger)
1 pet, if applicable.
Site maximum is 6 persons (no more than 4 adults) and 2 pets. You are responsible for all persons & pets registered with your party and all costs associated with your stay.
ADDITIONAL SOULS:
$6.00 per person aged 18 years & older, per night.
$5.00 per person aged 17 years & younger, per night.
$5.00 per pet, per night.
PARKING:
Only one vehicle can be in the Valley at a time. If additional parking is required, please ensure it is reserved and the fee is $8.50 per night.
TENTING SPECIAL NOTE:
Children’s tents may be pre-approved by the office and are $20.00 per night. These may be added to an RV booking. Please call ahead.
We do not allow tenting on the 30-amp RV sites.
PETS:
Your pet is welcome as part of your family. When you leave the property, they go with you. All pets must remain on leash or secured in your site. Please ensure that even off trails you clean up after your pets.
There is a fabulous off-leash dog park on the lake (Canoe Beach Park). A 5-minute car ride away!
While it is hard to imagine not all guests love dogs or feel safe with dogs, we must consider everyone’s needs therefor, incessant barking or a dog running free could result in you being asked to leave.
BURNING POLICY:
Smoking: This includes marijuana. Please take EXTRA care with cigarettes and put butts in secure waste bottles. Never on the ground please.
Please do not smoke in any of the campground buildings or children’s playground.
FIREWOOD:
Do not bring wood into our park. If you did not buy it here, please don’t burn it in our campground. Help protect our forest.
**Do not burn ANYTHING you find in our park.
IF WE ARE IN FIRE BAN, NO wood campfires, candles, tiki lights, sky lanterns, fireworks, or charcoal briquettes. Remember extra care with cigarettes.
Propane fire pits are a great option in a FIRE BAN (or any time 😊). Come check out the propane fire pits we rent and sell at competitive prices.
Propane tanks are also available. Deposit required on all rentals. ** These still get hot so always take precautions to ensure we all have a safe camping experience!
CANCELLATION POLICY:
We have committed to reserving a site for you, and as such, are turning others away. Your commitment to us, is that you will pay for your site or cancel with enough notice, as described, to allow us to re-book it for others. A 25% commitment fee is due and payable upon booking and is not refundable.
For all bookings in July & August we have a 60-day, no refund cancellation policy. This applies to, nightly rentals, weekly and long weekend rentals.
For regular night stays in May, June, and September we have a 30-day, no refund cancellation policy.
For long weekends in May, June and September we have a 45-day, no refund cancellation policy.
For event weekends, groups and special bookings, please speak with office staff regarding deposits and cancellation policies.
There are NO REFUNDS for, eviction, changes in plans, leaving early, inclement weather, or any other reason.
Special considerations:If our Provincial Government prohibits interprovincial travel, deposits will be refunded; commitment fees are NOT refundable.
OTHER IMPORTANT ITEMS OF NOTE:
This property is privately owned, and management reserves the right to refuse service to anyone and will not be responsible for accidents or injury to guests or guests’ property or for loss of money or valuables of any kind. The use of the laundry facilities is at your discretion and risk. Hidden Valley is not responsible for damage to clothing or personal items.
CONDUCT UNBECOMING:
You will be asked to leave immediately if found damaging or destroying our property, other’s property. Cutting down trees and burning materials found in our campground is considered damage. We will not accept anyone who is being abusive to anyone within our park. Loud late-night gatherings or RCMP involvement will result in you being asked to leave immediately. If this occurs, no refunds are given.
Please be a kind fellow camper, respect your neighbours, our staff, and property.
Excessive site cleaning & garbage removal or damages to the property or structures will be charged to your credit card. Damage deposits will be used prior to this charge but if the cost is over and above the deposit you are responsible for the repair costs.
COMMUNICATION:
We work very hard to give you a clean, safe environment to enjoy while away from home. If you see a problem, please let us know as soon as possible so we may deal with it in a timely manner. If you are really happy, please tell the world through your favourite social media and consider a gratuity for the hardworking staff who serve you.
We work all year around to give you the best experience possible, we hope you enjoy your stay at our property as much as we do! Thank you so much for choosing us to be a part of your holidays!
From the website to delete all grey area
Welcome to Hidden Valley Campground & RV Park
Please note that we are following the BC Provincial Government and Minister of Health’s mandates and guidelines for the safety, health, and well-being of all persons, including staff, using this Park.
At the time of this writing:
- A MASK or FACE COVERING covering nose, mouth, and chin is MANDATORY when entering or remaining in, or at, any building on the property. This includes at check-in.
- Social distancing of 2 meters is required for anyone not in the same household.
- A strict “No visitor policy” will be in effect all season.
Thank you for your patience and understanding as we all continue to work through these unusual times. We wish you a safe and healthy year.
SITES AND FEES:
All site numbers are tentative as we may have to adjust sites to accommodate individuals & groups. We reserve the right to assign and reassign sites as we see fit.
- Prices are subject to change without notice.
- Site fees include 1 vehicle,1 sleeping unit, 2 persons aged 18 years & older, and 2 persons aged 17 years & younger, and 1 pet, if applicable.
- Additional persons staying in the same sleeping unit are $6.00 per person aged 18 years & older and $5.00 per person aged 17 years & younger, $5.00 per pet, per night.
- Only one vehicle can be in the Valley at one time.
- If additional parking is required for extra vehicles, boats, trailers, etc., the parking spaces must be reserved and are $8.50 per night.
- We do not allow tenting on the 30-amp RV sites.
- Children’s tents, $25.00, for persons aged 17 years and younger, must be preapproved by management before arrival and restrictions do apply.
- Site maximum is 6 persons (no more than 4 adults) and 2 pets without a buffer zone.
- You are responsible for all persons & pets registered with your party and all costs associated with your stay.
I DELETED INFORMATION INBETWEEN THIS
CIGARETTE SMOKING AND MARIJUANA:
Please respect the persons around you. We do ask that you do not smoke in any of the buildings or in the children’s playground. Ensure that all smoking materials are properly extinguished.
OTHER IMPORTANT ITEMS OF NOTE:
This property is privately owned, and management reserves the right to refuse service to anyone and will not be responsible for accidents or injury to guests or guests’ property or for loss of money or valuables of any kind. We work extremely hard to give you a clean, safe environment to enjoy while away from home. If you see a problem, please let us know as soon as possible so we may deal with it in a timely manner. Please respect your neighbours, our staff, and our property. You will be asked to leave immediately, without refund, if found damaging or destroying our property, other’s property, or being abusive in any way, shape, or form. Charges WILL apply for damages/ repairs/excessive site cleaning.
Feb 1, 2023: This policy and instruction sheet overrides any, and all, earlier information sheets. Thank you for visiting our home and park and we hope to see you again in the future.
PRIVACY POLICY
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
- Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
- We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
- We will only retain personal information as long as necessary for the fulfillment of those purposes.
- We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
- Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
- We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
- We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
WEB SITE TERMS AND CONDITIONS OF USE
1. TERMS
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
2. USE LICENSE
- Permission is granted to temporarily download one copy of the materials (information or software) on Hidden Valley’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials.
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial).
- attempt to decompile or reverse engineer any software contained on Hidden Valley’s web site.
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
- This license shall automatically terminate if you violate any of these restrictions and may be terminated by Hidden Valley at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
3. DISCLAIMER
The materials on Hidden Valley’s web site are provided “as is”. Hidden Valley makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Hidden Valley does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
4. LIMITATIONS
In no event shall Hidden Valley or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Hidden Valley’s Internet site, even if Hidden Valley or a Hidden Valley authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
5. REVISIONS AND ERRATA
The materials appearing on Hidden Valley’s web site could include technical, typographical, or photographic errors. Hidden Valley does not warrant that any of the materials on its web site are accurate, complete, or current. Hidden Valley may make changes to the materials contained on its web site at any time without notice. Hidden Valley does not, however, make any commitment to update the materials.
6. LINKS
Hidden Valley has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Hidden Valley of the site. Use of any such linked web site is at the user’s own risk.
7. SITE TERMS OF USE MODIFICATIONS
Hidden Valley may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
8. GOVERNING LAW
Any claim relating to Hidden Valley’s web site shall be governed by the laws of the Province of British Columbia without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.
RESERVATION/CANCELLATION POLICY INFORMATION: Your commitment fee of 25% of total fee for all site bookings is payable upon booking and is non-refundable.
- For regular stays in May, June, and September, a 30-day CP with 1 – 3 days deposit.
- For event weekends, long weekends, groups, special bookings, longer stays, please speak with office staff regarding deposits and cancellation policies.
- For all bookings in July & August, a 60-day, no refund, cancellation policy.
- There are NO REFUNDS for cancellations, eviction of site, changes in plans, leaving early, inclement weather, or any other reason.
- You have expected a commitment from us to turn all others away from the site you are in; We also expect you to honour that commitment to us.
- Special considerations: If our Provincial Government prohibits interprovincial travel, deposits will be refunded; commitment fees are NOT refundable.
- High season: mid June to July and August have a 60-day cancellation period. Your site fees must be paid in full 60-days in advance or upon booking if less than 60-days.
- Low season: 30-day cancellation period.
OFFICE HOURS Closed 11 am-2 pm ~ for campground cleaning and maintenance.
- MAY 10:00 am – 6:00 pm (IN 2022) GOAL: 1 – 6PM
- OR OUTSIDE STAFF “ON CALL” UNTIL 12
- COURTNEY: 10 – 1 DOING RESERVATIONS & NIKKI’S WORK
- MONICA STORE OPENS TO PUBLIC 1 – 6PM
- IF RESERVATIONS NOT BUSY – OUTSIDE START PLANTS
- UPPER WASHROOMS
- DAY TO CONFIRM OFFICE HELPS WITH DEEP CLEAN
5 HRS MONICA HOURS 1-6
7 HRS COURTNEY HOURS 10-5
7 HRS MIKE HOURS 9 – 4
- JUNE 9:00 am – 6:00 pm GOAL 12 – 6PM
- OR OFFICE STAFF “ON CALL: UNTIL 12 – SO DOORS OPEN AT 10 BUT THEN DOING STORE STUFF?
- OFFICE STAFF 10-12 DOING RESEVATIONS & NIKKI’S WORK GETTING CHANGE $$$
- STORE OPENS TO PUBLIC 12 – 6 PM – RESERVATIONS & CUSTOMER CARE, WATER PLANTS, STORE SALES
STORE DOES UPPER WASHROOMS
DAY TO CONFIRM OFFICE HELPS WITH DEEP CLEAN
STORE WATERS PLANTS UP TOP AT END OF DAY
6 HRS MONICA HOURS 12 -6
7 HRS COURTNEY HOURS 10-5
7 HRS MIKE HOURS 9 – 4
- JULY 9:00 am – 8:00 pm GOAL: 12 – 8PM
- OR OFFICE STAFF “ON CALL: UNTIL 12 – SO DOORS OPEN AT 10?
- OFFICE STAFF 10-12 DOING RESEVATIONS & NIKKI’S WORK
- TELLING MAINT CREW WHO’S IN AN OUT??
- STORE OPENS TO PUBLIC 12 -8 PM – RESERVATIONS & CUSTOMER CARE, WATER PLANTS, STORE SALES
STORE DOES UPPER WASHROOMS
- OFFICE HELPS WITH DEEP CLEAN
8 HRS MONICA HOURS 12 – 8PM
7 HRS COURTNEY HOURS 10-5 MAYBE MOVE TO 9:30 IF NEEDED
7 HRS MIKE HOURS 9 – 4
8 HRS NIKKI HOURS 9 – 5
- AUGUST 9:00 am – 8:00 pm
- SAME AS JULY
- SEPTEMBER 10:00 am – 6:00 pm GOAL: 2 – 6PM
- OR OUTSIDE STAFF “ON CALL” UNTIL 12
- COURTNEY: 10 – 1 DOING RESERVATIONS & NIKKI’S WORK
- MONICA STORE OPENS TO PUBLIC 2 – 6PM
- IF RESERVATIONS NOT BUSY – OUTSIDE START PLANTS
- UPPER WASHROOMS
- DAY TO CONFIRM OFFICE HELPS WITH DEEP CLEAN
4 HRS MONICA HOURS 2-6
7 HRS COURTNEY HOURS 10-5 – could use for wrap up of CG
7 HRS MIKE HOURS 9 – 4
8 HRS NIKKI HOURS 9 – 5
LAUNDRY HOURS: